1. Agreement to these terms
These Terms of Service form a binding agreement between you and the operator of Adopt A Stork (“we”, “us”, “our”). By accessing the site or placing an order, you confirm that you are at least 18 years old (or old enough to enter a contract where you live) and that you agree to these terms.
If you do not agree, please do not use the service. We may update these terms from time to time; the version in force when you order is the version that governs that order.
2. What Adopt A Stork is
Adopt A Stork sells a personalised keepsake gift that connects a child to a real white stork from a scientific tracking study. The gift includes a personalised digital card, a private link, and the option of a printed card.
It is important to be clear about what this is not.
- It is not a legal adoption of, or ownership interest in, any animal.
- It is not a guarantee that any particular bird is alive, healthy, or transmitting at any given time.
- It is not a registered charitable donation unless explicitly stated at the point of sale.
We provide access to real, publicly available tracking data, shown honestly. We do not manufacture positions, outcomes, or impact figures.
3. Orders and payment
There is no fixed price for the gift. You choose the amount you want to pay, and that amount is shown in euros, including any applicable VAT, before you pay. A printed card is charged separately at the cost of print and postage, which depends on the destination.
You pay at checkout through Stripe, our payment provider. An order is not accepted until payment is successfully processed; if we are unable to accept your order, we will tell you and not charge you.
We try hard to keep our product descriptions accurate, but we do not warrant that every description is error-free. If a genuine error in pricing or description materially affects your order, we will contact you and give you the option to proceed or cancel.
We reserve the right to refuse or cancel an order in cases of suspected fraud, abuse, or a technical error.
4. Delivery
Digital gifts are delivered immediately after payment via a private link. Printed gifts are produced to order and shipped to the address you provide. Delivery timelines are estimates; we are not liable for delays caused by carriers, customs, or events beyond our reasonable control.
You are responsible for providing a complete and accurate delivery address. If an order is returned because an address was incorrect, we will contact you to arrange redelivery; redelivery may incur additional cost.
Full details, including timelines, countries, and our returns policy, are set out on our Delivery & returns page, which forms part of these terms.
5. Your content
You are responsible for the text you submit: the child’s name, your message, and the sender’s name. You confirm that you have the right to use that text and that it does not:
- infringe anyone’s rights;
- contain unlawful, defamatory, threatening, or abusive material;
- contain personal information about other people without their consent;
- impersonate, or falsely claim affiliation with, any person or organisation.
We may refuse to fulfil an order containing content we reasonably consider to breach these rules, and we may remove such content. We are not obliged to review content before fulfilment but may do so.
6. Intellectual property
The site, its design, text, images, branding, and the card artwork belong to us or our licensors. You may use the site and share your keepsake privately, but you may not copy, reproduce, or resell the service, the artwork, or the tracking presentation without our written permission.
The stork tracking data itself is governed by the licence of the underlying research study and is used here in accordance with that licence.
7. Privacy
We process your personal data only to create, deliver, and support your gift and to meet our legal obligations. We never sell your data, and payment card details are handled by Stripe and never reach our servers. Full detail is in our Privacy Policy, which forms part of these terms.
8. Tracking data disclaimer
Tracking data is provided “as is” and “as available”, sourced from a public scientific study. We do not warrant that it is complete, current, or continuously available. A recorded position reflects where a transmitter was at a recorded time; it is not a statement about the bird’s current whereabouts or welfare.
You accept that tracking may be interrupted, delayed, historical, or unavailable for reasons outside our control, and that no refund is owed solely because a feed is temporarily unavailable.
9. Limitation of liability
To the fullest extent permitted by law, our liability to you is limited to the amount you paid for the relevant order. We are not liable for indirect, incidental, or consequential losses, including loss of data or emotional distress, arising from your use of the service.
Nothing in these terms limits or excludes liability that cannot be limited or excluded by law, including liability for fraud, or for death or personal injury caused by negligence, or your statutory rights as a consumer.
10. Changes to these terms
We may revise these terms to reflect changes in the law or in how we operate. Updated terms take effect when posted on this page, with a new “Last updated” date. Orders are governed by the terms in force at the time of ordering.
11. Governing law
These terms are governed by the laws of the country in which the operator of Adopt A Stork is established, as set out in the Company information section below, without regard to conflict-of-law rules. If you are a consumer, you retain the protection of the mandatory consumer laws of the country where you live.
12. Company information & contact
Adopt A Stork is operated by the legal entity identified on our imprint page, where you will also find our full contact details and, where required, our registration and tax identifiers.
To reach us about these terms, an order, or anything else, please use the contact details on the imprint page or email the address listed there.